Privacy Policy

Who We Are

Tap Vends is a registered DBA of Falstech Solutions LLC, a New Jersey Limited Liability Company. We provide AI-powered vending machine installation and management services across New Jersey. This privacy policy explains how we collect, use, and protect your information when you visit our website at tapvends.com.

Information We Collect

When you submit our contact form, we collect the following information:

• Your name
• Email address
• Phone number
• Location type (e.g., office, apartment, warehouse)
• Market area
• Your message

We also automatically collect usage data through the analytics and advertising services described below, such as page views, device type, browser information, and general geographic region.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry about vending machine placement
• Evaluate your location for machine installation
• Follow up regarding our services
• Improve our website and service offerings

Third-Party Services

Our website uses the following third-party services:

• Vercel Analytics — for aggregated, privacy-friendly website usage analytics
• Google Analytics 4 — to analyze website traffic and usage patterns. Google may collect information such as your IP address, browser type, pages visited, and time spent on the site. See Google's Privacy Policy
• Google Ads — to measure the effectiveness of our advertising campaigns. A conversion tracking pixel fires when you submit our contact form. Google may use cookies to serve relevant ads on other websites. See Google's Advertising Policies
• YouTube— we embed a product video using YouTube's privacy-enhanced mode, which limits data collection until you interact with the video
• Resend — to deliver contact form submissions to our team via email
• Clerk — for authentication on our internal operator dashboard (this does not apply to public website visitors)

These services process data in accordance with their own privacy policies. We do not sell your personal information to any third parties.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties. Your contact information is used solely for the purposes described above.

Cookies & Tracking Technologies

Our website uses the following cookies and similar technologies:

• Essential cookies — required for the website to function (e.g., authentication on the operator dashboard via Clerk). These are not set for public website visitors.
• Analytics cookies — set by Google Analytics 4 and Vercel Analytics to understand how visitors use our site. These help us measure page views, traffic sources, and general engagement.
• Advertising cookies — set by Google Ads to measure ad campaign effectiveness and track conversions when you submit our contact form.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Email Communications

If you submit our contact form, we may send you emails related to your inquiry, including follow-up messages about our vending services. Every commercial email we send includes an unsubscribe link. You may opt out of further communications at any time by clicking the unsubscribe link in any email or by contacting us at hello@tapvends.com. We will process your opt-out request within 10 business days.

Data Retention

Contact form submissions are retained for legitimate business purposes, including following up on inquiries and evaluating potential locations. If you would like your data deleted, you may request this at any time (see below).

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us at hello@tapvends.com. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will promptly delete it.

Vending Machine Payments

Our vending machines accept cashless payments processed by Nayax, a PCI-compliant payment processor. Payment transactions at the machine are handled entirely by Nayax and are separate from this website. We do not collect or store your payment card information through the vending machines or this website.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us: